Adapt to fill the gap: NYC should embrace remote work, hire recruitment czar to fill 23,000 municipal vacancies, report says


As Mayor Eric Adams’ administration continues to struggle with filling a staggering 23,000 vacant positions across its municipal ranks, a think tank focussed on developing policy goals for the mayor rolled out a series of recommendations on Tuesday for recruiting and retaining enough employees to “rightsize” the city’s workforce.

The group, known as the 5Boro Institute, released the proposals in a report titled “Solving the Staffing Crisis: Saving City Government for New Yorkers.” It included ideas for both retaining current employees and filling vacancies like allowing city staffers to work from home part of the week, designating chief retention and recruitment officers, better tracking staffing shortages and recruiting for hard-to-fill positions.