Jennifer O’Sullivan is the COO of NYCFC. She oversees various departments including legal, human resources, IT, matchday operations and security, infrastructure and facilities, safeguarding, and youth programs. O’Sullivan joined NYCFC from law firm Arent Fox, where she was a partner in the Sports Industry Practice. Previously, O’Sullivan was a partner at Hand Baldachin & Associates. She also served as general counsel of RSE Ventures and was previously the commissioner and CEO of Women’s Professional Soccer.
What are you most proud of accomplishing so far in 2023?
This has been an amazing year for NYCFC and I am so proud of our work both internally and externally. In addition to expanding upon our community work and bringing more free soccer programs to 6,000+ youth across the five boroughs, I’m proud of implementing our Club’s DEI roadmap and new recruiting processes to ensure more diversity in our hiring, and playing an important part in helping realize our goal of building our own stadium.
What advice would you give to someone starting off in your industry?
Build and nurture genuine relationships because other than your name and reputation, your network will be the most valuable tool you have in your arsenal. Work hard. Be the first one to show up and the last to leave. Don’t be afraid to take risks and opportunities as they come because your career will take twists and turns. Don’t be afraid of challenges. They force you to grow and develop. Use them to your advantage.
If you weren’t in your current career, what else would you be doing?
I can’t imagine a career outside of sports — but if I had to choose something else using my law degree it would probably have been in the field of international relations. If I wasn’t a lawyer, I would have loved to become a pilot.