New Yorkers who sign up for gym memberships, streaming services, and other recurring subscriptions must soon be allowed by law to cancel them just as easily — and through the same method they used to enroll — under a new city rule taking effect Oct. 1.
The final “click-to-cancel” rule requires businesses to clearly disclose subscription terms and give customers a simple way to end automatic-renewal and continuous-service plans at any time, according to a notice of adoption published by the Department of Consumer and Worker Protection.
