State comptroller’s office presents new 311 complaint mapping tool at Queens Community Board 5 meeting

At the Queens Community Board 5 meeting held at St. Margaret’s Parish in Middle Village, a representative of New York State Comptroller Thomas P. DiNapoli’s office gave a short presentation debuting a new tool that tracks and maps out New Yorkers’ 311 complaints as an initiative to help residents better understand what’s going on within their neighborhoods.

Rahul Jain, the deputy comptroller for the City of New York and a resident of Queens, said the state comptroller’s office made the tool, called NYC311 Monitoring, to aggregate the data the city was already collecting and allow residents to view it for themselves without scouring through NYC Open Data themselves.