Mayor Eric Adams rolled out the first phase of his long-promised MyCity online portal on Wednesday, a platform that aims to eventually serve as a “one-stop shop” for accessing city benefits and services, but he didn’t give a clear timeframe for when the full service will be implemented.
With its launch on Wednesday, MyCity is starting off by giving families the ability to apply for child care by using one “streamlined” online application, instead of completing a complex paper application used by several city agencies. The other phases of the site will be rolled out in the “years” and “months to come,” the mayor said, without specifying exactly when those phases will come online.