Politics NY: New York’s Source for Government & Political NewsPolitics NY: New York’s Source for Government & Political News
  • Contact Us
  • Jobs
  • Power Lists
  • Regions
    • Queens
    • Brooklyn
    • The Bronx
    • Manhattan
    • Staten Island
    • City
    • State
    • Federal
  • Meet the Candidates
    • New York City
    • Long Island
    • Upstate NY
    • Videos
  • Videos
    • In the Community With
    • Election Debates
    • Power Players
    • Meet the Candidates
    • Behind the Curtain
    • Meet the Winners
  • Opinion
  • Policy
    • Transportation
    • Education
    • Police & Safety
    • Real Estate & Housing
    • Business & Economics
    • COVID
    • Health
    • Immigration
  • Judicial
  • Political Clubs
  • Our Network
    • amNY
    • Bronx Times
    • Brooklyn Paper
    • Caribbean Life
    • El Correo
    • Dan’s Papers
    • Gay City News
    • Metro
    • QNS
Politics NY: New York’s Source for Government & Political NewsPolitics NY: New York’s Source for Government & Political News
  • Regions
  • Queens
  • Brooklyn
  • The Bronx
  • Manhattan
  •  
  • Staten Island
  • City
  • State
  • Federal
  • Meet the Candidates
  • New York City
  • Long Island
  • Upstate NY
  • Videos
  • Videos
  • In the Community With
  • Election Debates
  • Power Players
  • Meet the Candidates
  • Behind the Curtain
  • Meet the Winners
  • Policy
  • Transportation
  • Education
  • Police & Safety
  • Real Estate & Housing
  •  
  • Business & Economics
  • COVID
  • Health
  • Immigration
  • Our Network
  • amNY
  • Bronx Times
  • Brooklyn Paper
  • Caribbean Life
  • El Correo
  •  
  • Dan’s Papers
  • Gay City News
  • Metro
  • QNS
  • Contact Us
  • Jobs
  • Power Lists
  • Opinion
  • Judicial
  • Political Clubs
Politics

Subway station agents will work outside token booths starting next year

By Ben Brachfeld Posted on December 8, 2022
52551534470_48321e760b_k-1200×891-1

Get our insider newsletter delivered direct to you.

Subway station agents will have a new role to play starting next year, leaving the confines of their glass-encased token booths to perform most of their customer service duties.

The MTA announced Thursday it had struck a deal with Transport Workers Union Local 100, which reps thousands of the authority’s rank-and-file employees, to transform the role of the station agent into a more mobile position, assisting riders all throughout stations instead of being stuck in one spot.

Authority and union honchos say the move is necessary as the MTA implements OMNY, which is set to fully replace the MetroCard by the end of next year.

MTA bigs say leaving the enclosed booth — where agents interact with riders through a glass window using a microphone — will enable the authority to more directly engage with and assist commuters, especially those new to the system or who are struggling to figure out the new contactless payment system.

See the full article at amNY

Subway station agents will work outside token booths starting next year

About the Author

Popular Posts

Jobs in New York

Add your job

  • Mark Morris Dance GroupFacilities Supervisor
  • Hunter CollegePresident
  • MDG Design & Construction LLCM/WBE Construction Work Opportunity

View all jobs…

Interviews

  • In the Community with Council Member Kamillah Hanks
  • grace meng Meet the Candidates: General Election | Grace Meng, Congressional District 6
  • alec brook-krasny Meet the Candidates: General Election | Alec Brook-Krasny, Assembly District 46
  • Vito LaBella Meet the Candidates: General Election | Vito LaBella, State Senate District 17
  • grace lee Meet the Candidates: General Election | Grace Lee, Assembly District 65

Sign up for our daily insider news roundup

Subscribe

Related Articles

  • NYC Comptroller candidate David Weprin calls for two-year delay of congestion pricing
  • State bill pushes MTA to open its bridges to bikes, pedestrians
  • MTA workers get traction in Albany to impose jail time for spitting assailants
  • Where does NYC congestion pricing stand? MTA, feds are advancing toward an answer

More from Around New York

bronxlandia
Bronx Times

All aboard Bronxlandia: An old train station aims to be the borough’s main art space

Out Brooklyn Councilmember Crystal Hudson is co-chair of the LGBTQIA+ Caucus alongside Tiffany Cabán.
Gay City News

Council’s LGBTQIA+ Caucus rips New York Post over coverage of Nashville shooter’s gender identity

Veteran
QNS

Maspeth Chamber of Commerce to honor veterans with Hometown Heroes banner program

DOB tested rides at Deno's Wonder Wheel Amusement Park in Coney Island to clear them ahead of the summer season.
Brooklyn Paper

DOB inspectors prep Coney Island park rides ahead of start of summer season

  • Contact Us
  • Political Clubs
  • Networking Events
  • Podcasts
  • Advertise
  • © 2023 Political Edge LLC
  • Privacy Policy
  • Terms of Use
  • Sections
  • Jobs
  • Power Lists
  • Candidates
  • Contact