Op-ed: Constituents need state reps who answer their calls

In addition to serving constituents by representing them in legislation decisions, it’s crucial that state representatives provide strong service support for constituents who need assistance. 

While state representatives spend much of their time in Harrisburg fighting for the district’s interests, service must also include responding to constituents’ requests for information and help. Constituents should never have to wait days for a response to their inquiries. 

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