Frances L. Wong is a health care leader who has dedicated her career to empowering the Asian American community, increasing access to advanced health care services, and creating a health care environment free from language barriers – impacting the lives of over 170,000 Chinese Americans. Frances is the founder and director of the Asian Health Institute at NewYork-Presbyterian Brooklyn Methodist Hospital and the founder of the NewYork-Presbyterian Medical Group Brooklyn multi-specialty center in Sunset Park.
Who is your biggest inspiration and why?
My greatest inspirations: my brother Paul, a basketball legend in NYC Chinatown, and my mentor Dawna Markova. They taught me to harness inner and outer resources for success. After I joined the youth basketball team, Paul helped me perfect my hook shot and guided me into a star player. Dawna taught me to use compassion as a leader. With their guidance I became confident as an American-born Chinese woman who now bridges health care gaps.
Is there a AAPI-owned business or organization that you would like to spotlight?
I would like to spotlight the Asian Health Institute at NewYork-Presbyterian Brooklyn Methodist Hospital, where we provide culturally sensitive health care services for the Chinese community to ensure they can access vital resources comfortably, while honoring their language, traditions, and cultural identity. Many of our inpatient units feature bilingual nurses and aides, Chinese satellite TV, and culturally appropriate meals. We have eight medical interpreters fluent in three Chinese dialects (Mandarin, Cantonese, Taishanese).
What is the proudest moment of your career so far?
My proudest career moment was opening a multi-specialty center in Sunset Park, Brooklyn in 2017, providing comprehensive and easily accessible services for the Asian American community. We brought various specialists into the community and any patients who needed continuing care could receive it at the hospital while still enjoying the services of the Asian Health Institute. In Chinese, it’s called, 一條龍 (Yi Tiao Long)