Mayor Eric Adams’ administration is fully embracing the controversial technology known as artificial intelligence with the release of an action plan Monday for its use in city government and a “chatbot” designed to help small business owners.
The “New York City Artificial Intelligence Action Plan” lays out 37 steps the administration can take to incorporate AI into its day-to-day operations to make government work more smoothly for New Yorkers, according to City Hall. Those include establishing ways to responsibly use AI in government, preparing municipal employees to work with the technology and creating guidelines around procuring AI from private companies.